Pilot Program Uses Artificial Intelligence to Shine Light on Top Prospects

IBM Watson Jeopardy

Pilot Program Uses Artificial Intelligence to Shine Light on Top Prospects by @HRTMExec

Recruiters with giant stacks of resumes. Job searchers sending out hundreds of resumes, hoping to get at least a few offers from companies that may or may not offer the best fit, culturally or professionally.

Mosaic Track in Seattle aims to make this antiquated method a relic of the past with a pilot program that uses artificial intelligence to streamline both the job hunting and hiring processes. This should help both job seekers and recruiters, said Ed Windgate, Senior Account Manager with Mosaic Track and owner of Windgate Consulting.

“There’s got to be a better way,” said Windgate of managing candidates. So he and his staff wrote their own in-house application—one that utilizes artificial intelligence (AI) to identify top prospects.

“Artificial intelligence can be like an intern or assistant,” said Windgate, who believes the human resources industry is evolving toward AI. Filing cabinets full of resumes were replaced by computers. “Now, that is old technology. New technology involves getting a feel for things.”

Like IBM Watson, a machine with cognitive ability that won on Jeopardy!, Mosaic Track’s AI empowers job seekers and recruiters to find great vocational matches, quickly.

“In the old days, recruiters got stacks of physical resumes,” Windgate said. This led to a time-consuming and exhausting search for the best fits. “Recruiters go numb after 50 resumes—even if you were qualified, you were out if you were No. 51.”

Mosaic Track’s AI application compares the text of a resume to a job description. It does not choose people for a job, but uses this text comparison to identify the best resumes.

Not only does Mosaic Track help recruiters—job seekers benefit as well. “People apply for 100 jobs; which one is good for them?” asked Windgate. “We eliminate the cycle of taking a better job if another one arises, because retention is enhanced. It’s expensive to hire and fire people.”

Windgate Consulting designed the app not only for its own use, but also to market to other companies. So a big focus was coming up with a product that can be useful to many organizations. “The concern was getting it right—making something the market wants,” he said.

He believes Mosaic Track fills an important need, because despite an improving economy, overworked human resources departments often do not have time to do a proper job in identifying excellent job candidates.

Mosaic Track sources profiles from professional networking sites such as LinkedIn, and because fitting into a company’s culture is as important as the hard skills one brings to the table, it assigns culture fit scores to these profiles. “What’s new is we have expanded the use of our culture-matching features to be able to use them with other applied technology systems,” Windgate said.

All of Mosaic Track’s features can be used with mobile devices, which enable both applicants and recruiters to work even more efficiently.

Ultimately, according to Windgate, the goal is to satisfy people on both ends of the job search process. “If you like your job, everything is better,” he said. “That’s what we encourage, to make jobs better.”

 

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